The Cellar online store is now open! Orders are shipped Tuesday–Friday. Thanks for shopping with us. 

Frequently Asked Questions

Café & Shop

Our in-store shop

What kind of food do you do?

Our food options are limited, we focus mainly on a selection of cabinet food, including sweet and savoury baking. We also offer some classic South island Cheese Rolls, and Bagels with varying toppings!

Do you have WIFI?

Yes! We do offer WIFI to our patrons.

Do you have Decaf?

Yes! We do have a tasty decaf option, from our coffee suppliers, Rich Coffee Roasters.

Do you offer Vegetarian/Vegan food?

At the moment everything we offer is vegetarian. There are Vegan options available, ask us when you're next in!

What alternative milks do you offer?

If you're not after cow milk, we offer Oat, Soy, and Coconut milk.

Do you have Gluten Free options?

We don't strictly offer anything Gluten Free, as both our kitchen and our bakers kitchen may contain traces. For this reason our food may not be considered suitable for coeliacs (sorry!), but we do have options with no gluten added.

The Cellar

Our online clothing store

Are all your pieces 'Vintage'?

Please note that clothes are a mixture of vintage (older than 20 years) and second hand

Where do you source your clothes from?

We source our clothes both locally and from overseas. In NZ we search Op-shops across the country to create a quality curation of made in NZ vintage and great pieces looking for a second life. This is supported by sourcing International brands and American vintage which we import from overseas.

How are your sizes displayed? 

Model sizes are listed to give an indication of garment fit. We have also included XS - XXXL sizing and numerical 6-20 sizing where relevant.

What is your return policy?

Please see here for our policy on returns

Where do you ship in NZ and what are the costs?

For our breakdown of shipping information, take a look here.

Do you ship internationally?

We don't currently ship internationally. But if there's is something you're interested in, please flick us an email and we can look into international shipping fees on a case by case basis. Get in touch.

Wine Bar

Coming soon... (hopefully)

When's the wine bar coming?

Great question! We honestly don't know yet ourselves, but trust that you will know when we do - because we will be shouting it from the rooftop!

Did we answer all of your questions? 

If not, we'd love to hear from you! Please get in touch with the team at Gray's.


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